Public transit · MaaS · New mobility

AI that powers
sustainable,
connected mobility

Niji supports major operators and mobility authorities in their AI transformation - from augmented passenger relations to predictive maintenance, from intermodal MaaS to computer vision for safety and security. An integrated consulting + design + data + tech approach, proven alongside SNCF, RATP and French mobility authorities.

50+
Mobility programs
With major public and private mobility players
85+
Mobility experts
Public transit, new mobility, MaaS and platforms
2M
Daily users
Reached by digital services designed by Niji
90%
Of projects
Include an eco-responsible dimension
The Niji difference

Before we talk AI,
we talk mobility

Niji has deep expertise in mobility challenges - rail, urban transit, mobility authorities (AOM), new mobility and MaaS. Knowledge forged in the field, alongside SNCF, RATP and major French cities, which allows us to understand the industry's real constraints before talking technology.

We master the requirements of transportation systems at scale: real time, criticality, open data, sovereignty. Our sovereign cloud capabilities, backed by our PASSI RGS and PACS-qualified cybersecurity unit, meet the standards of critical operators and the regulatory obligations of public mobility IT systems.

Scope covered
  • Rail transportation
  • Urban transit & metro
  • Mobility authorities (AOM)
  • New mobility
  • MaaS platforms
  • Maritime mobility

What makes the difference with us is a detailed understanding of the challenges specific to mobility players: system criticality, real-time requirements, making the most of open data, and digital sovereignty.

We combine this industry expertise with end-to-end support, from strategy to design, from data to engineering. We do not just deliver recommendations: we co-build AI architectures with your teams and industrialize them in production. An approach shaped by our experience of environments where millions of users depend on reliable services every day.

That is why our recommendations are directly actionable: prioritized use cases, validated technical feasibility, a defined technology roadmap.

We turn AI ambitions into operational solutions that meet the most demanding regulatory, security and performance constraints.

Our expert view

AI for mobility that is
smoother, more reliable and smarter

01
Augmented passengers & customer relations

Multilingual passenger chatbot, augmented advisors, real-time information, disruption forecasting. AI that delivers a high standard of passenger service, even across millions of users.

02
Predictive maintenance & operational excellence

Failure anticipation, transport plan optimization, staff scheduling, traffic regulation. AI that keeps networks running at full capacity, with fewer disruptions.

03
MaaS, intermodality & sustainable mobility

Multimodal data exchange platforms, personalized route recommendations, optimization of green mobility around stations. AI to accelerate the shift to low-carbon, connected mobility.

04
Safety, security & sovereign AI

Computer vision for the safety of transit spaces, event detection, passenger counting. Sovereign clouds (OVHcloud, Scaleway, NumSpot) for the critical IT systems of public transit operators and mobility authorities.

Our setup

From strategy to production,
seamlessly

Our five areas of expertise work independently or together, from framing a MaaS strategy to industrializing AI use cases in the cloud, building in the criticality, security and sovereignty requirements specific to the mobility sector.

In high-criticality transportation programs, the Data & Trust foundation is the essential prerequisite for data sovereignty, regulatory compliance and AI that can be industrialized on public mobility IT systems - with Niji's PASSI RGS and PACS-qualified cybersecurity experts.
What we have already delivered

Concrete engagements,
measured results

From rail to mobility authorities, including urban transit and intermodal mobility - four flagship engagements driving the AI transformation of mobility.

Paris region rail transportation

Identification, prioritization and qualification of AI use cases for passenger relations - framing of the augmented advisor POC and MVP, as the market opens up to competition.

15 : Priority AI use cases qualified
AI Strategy · AI Agentic
National rail network

Digital Services Platform (Digital Customer Journeys program): industrialization of a data services offering for railway undertakings as the market opens up to competition. API framing, digital journeys, standardized API exposure, change management - so that every new operator (Trenitalia, Transdev…) can run its business autonomously.

-41 pts : Customer Effort Score in 2025 - a 32-point improvement since 2022
AI Strategy · AI Factory
Urban transit

Digital Factory and Cloud Center of Excellence, a big data and AI foundation for the entire Group: planning, safety, maintenance and passenger experience. A CoreTeam of experts supported by AWS Cloud squads to design, deploy and evolve the solutions.

2M : Daily users affected
AI Factory · Data & Trust
Mobility authority

Audit and benchmark of the metropolitan MaaS solution - analysis of governance, budgets, resources and market solutions. Pragmatic recommendations on the way forward.

1st : Operational metropolitan MaaS in France
AI Strategy
First step

Let's frame your mobility AI transformation

Niji supports transportation operators, mobility authorities and mobility players in their AI transformation: augmented passenger advisors, predictive maintenance, MaaS or safety. Tell us about your challenges.

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