From e-commerce strategy to global industrialization, we support retailers and brands across their entire omnichannel chain.
More than 32 programs rolled out, 80 countries covered, 20 brands supported: built-in e-commerce expertise to accelerate transformations and create lasting value.
Niji masters the e-commerce and omnichannel chain end to end, from digital strategy to international rollout. Our in-house e-commerce unit lets us move even faster on industrialization programs. As a Salesforce Premium partner with more than 560 certifications, we work on some of the most demanding e-commerce platforms in the world, in Europe and beyond.
56 awards recognize our retail work, including the Grand Prix Stratégies and The Webby Awards (Top 4 Agency worldwide). Credibility built project after project, with the largest international retailers and brands, from e-commerce pure players to omnichannel retailers, major BeautyTech brands and B2B distribution leaders.
What makes the difference with us is e-commerce expertise that covers the entire value chain, from strategy to production, seamlessly.
We do not just deliver a set of specifications: we co-build the technical architectures, the digital experiences and the AI models, then deploy them in production. An approach proven across 20 brands in 80 countries, with a dedicated subsidiary to support international rollouts and keep pace with transformations. We know what it means to deliver an e-commerce MVP in 7 months.
This operational mastery is what allows us to identify the AI use cases that truly create value in each context: hyper-personalization, intelligent CRM, augmented sales reps, search and merchandising.
We turn these opportunities into industrialized solutions, rolled out quickly at international scale, with measurable results from the very first months.
Virtual try-on, product diagnostics, individualized recommendations, next best offer. AI creates a unique experience for every customer, across millions of users and dozens of markets.
Cart abandonment, lookalike audiences, predictive scoring, AI-orchestrated campaigns. Multiply CRM performance and maximize revenue across the customer lifecycle.
AI-generated product recommendations for B2B sales reps, chatbots and virtual advisors for e-commerce customer service, upsell and cross-sell driven by generative AI.
Intelligent search (Algolia, Bloomreach), augmented merchandising, demand forecasting, intelligent OMS. Smoother omnichannel journeys and real-time inventory optimization.
With no technology dogma, Niji designs for each retailer the e-commerce and AI architecture best suited to its challenges.
Our five areas of expertise can work independently or together to support every e-commerce and AI project, from strategic framing to industrialization at international scale, in 80 countries.
Frame your e-commerce AI use cases and quantify the ROI before any commitment.
Frame my use cases →Build the IT for your retail platforms with AI, with time-to-market divided by 5.
Industrialize my projects →Automate your sales processes and customer service with AI agents.
Deploy my agents →Reinvent your customers' experience: hyper-personalization and new revenue, across all your markets.
Reinvent my customer experience →Build the data and cyber foundation that reliable, GDPR-compliant personalization requires.
Secure my data →From BeautyTech to B2B distribution, including multi-brand groups and omnichannel retailers - four flagship engagements driving the AI transformation of retail.
Co-building the AI e-commerce services factory: product diagnostics, virtual try-on, personalized recommendations. Rolled out across 20 brands and 80 countries.
E-commerce CRM Data & AI Factory: steering and rollout of 39 strategic use cases, from email campaign optimization and marketing automation to AI projects dedicated to customer engagement.
Generative AI for augmented sales reps: personalized product recommendations based on analysis of restaurant owners' menus and needs.
Unified Mirakl marketplace and omnichannel CRM Factory: management of 2 million products, personalized customer journeys and continuous 24/5 support.
Looking to hyper-personalize the customer experience, multiply your CRM performance or industrialize an AI Digital Factory at international scale? Share your ambition with us and we will get back to you within 24 hours.
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